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WARNING: Vaping products contain Nicotine, a highly addictive chemical - Health Canada
WARNING: Vaping products contain Nicotine, a highly addictive chemical - Health Canada

Top 10 STLTH FAQ

Author

Christopher Fournier

Date

Jun 24, 2021

STLTH vaporizer sitting on top of open book

STLTH is one of our most popular vape brands, with a wide range of devices and pods. To help you get the most from your STLTH experience, we’ve created this list of the top 10 frequently asked questions we get about their products.

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1. Are STLTH Pods Refillable?

No. All STLTH pods are closed pods. Tampering with your pods can compromise the quality of the product and your experience using it.

STLTH pod packs next to lantern

2. How Long Do STLTH Vapes Take to Charge?

Here are the approximate charge times for different STLTH vape devices:

STLTH Type-C Devices: ~1.5 hour

STLTH Pro Devices: ~1 hour

STLTH Loop 2 Device: ~30 minutes

3. What Pods Can I Use in My STLTH Vape Device?

Here’s a chart showing the compatibility of different STLTH pods and vape devices:

Comparison Chart

STLTH Type-C STLTH Pro
Original Pods X
Savage Pods X
X Pods x
Monster Pods x
Snap Pods x
Collaborations x
Pro Pods x
Pro X Pods x

4. What Are the Different STLTH Disposables?

STLTH offers the following types of disposable vape devices:

5. What Should You Do if Your STLTH Won’t Hit?

The first time you draw on your STLTH vape, you might need to use a little extra suction to hit it properly. Remember, everyone’s puffing style is unique and adjusting to a new vape pen usually takes some time.

If you’re using a non-disposable STLTH device and it still won’t hit, check the contact points at the bottom of the unit and make sure they’re clean. You can use a cotton swab to gently remove moisture or dirt from these areas.

6. How Long Do STLTH Pods Last?

Most STLTH pods last 2-3 days with moderate usage. If you were used to smoking heavily before transitioning away from traditional tobacco products, you might find yourself depleting a pod in a single day.

Once you’ve finished your STLTH pod, disposing of it is easy. All STLTH pods are recyclable, and UVape has authorized recycling facilities in all of our stores. Just come in and drop your spent pod in the designated bucket on the counter.

7. What Can I Do if My STLTH Won’t Turn On?

STLTH recommends charging your device fully before using it for the first time (wait until the battery light turns white instead of orange). If your pen doesn’t seem to be charging, we recommend plugging your charger into an alternative power source like a laptop USB port.

If that fails, try wiping off the metal contact points on both the charger and the device with a cotton swab. If you still aren’t having any luck, contact the company’s customer service team at support@stlthvape.com.

8. Where Are STLTH Vapes and Vape Pods Made?

Raw materials for all STLTH products come from China, but all filling, assembling, and packaging takes place in Canada, at facilities that are closely monitored to ensure strict quality control.

9. What Is the STLTH Loop 2 System?

The Loop 2 system offers a cost-effective alternative to buying disposable devices. It includes a simplified device that you keep, and large pods with similar capacity to a disposable vape that you can swap in and out of the device. This provides the convenience and simplicity of disposables with fewer costs to consumers and the environment.

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10. What if My STLTH Pod is Leaking?

If you notice your STLTH pod leaking, don’t panic! Instead, just disconnect the pod from the battery and wipe away any remaining liquid with a cloth or cotton swab. Then put a piece of tissue paper on top of the mouthpiece and blow through the bottom of the cartridge so the tissue catches any remaining condensation. After that, it should be all right to reconnect the pod and continue using it.

If your pod is leaking continuously, you may need to replace it. Swap the leaking pod out for a new one and reach out to the STLTH customer service team for help at support@stlthvape.com.

Find Your STLTH Solutions at U Vape

Still have questions about any of the STLTH products we carry? Just contact us for help. We’re standing by to help you learn everything you need to know about these products so you can use them safely and responsibly.

Reach out to us today or explore our STLTH collection here.

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