ALL ORDERS ARE SUBJECT TO AGE & PHOTO ID VERIFICATION
U Vape is committed to ensuring vape and cannabis products remain out of the hands of minors. In our continued efforts to do so, we require all customers to verify their age by submitting a current government issued photo ID document.
New Customers
U Vape requires all customers to verify their age before their orders ship. Once you complete your purchase, you'll receive an email with further instructions.
Existing Customers
If you’re a returning customer, you do not need to create a new account or verify your age again. Simply login to continue shopping.
HOW TO GET STARTED
Step 1: Fill your cart and checkout. Upon completing your purchase, you'll receive an email asking to submit your photo ID document. Please follow the steps in this email.
Step 2: Your ID will be automatically reviewed. In the event we're unable to do so, you'll receive an email letting you know your ID is being manually reviewed. This process can take 1-2 hours, but if you need it verified sooner please call (902) 576-3666 and select option 2.
Step 3: You’re ID is now verified. You will only have to do this once! Thank you for helping us keep vape products out of the hands of minors.
ABOUT THE AGE VERIFICATION PROCESS
U Vape does not handle or store your personal information, ID photos, or headshots.
All submitted ID’s are processed and encrypted via third-party using state-of-the-art SSL/TLS and AES256 Advanced Standard Encryption to protect your identity and images from unauthorized access and maintain confidentiality. Learn more about your security here.
During the verification process, you will be asked to upload a front and back photo of a piece of ID. You will also be asked to take a photo of yourself using your smartphone. If you have any questions about this procedure please reach out to us using the live chat on our website, or by emailing us at support@uvapeshop.com.